Frequently Asked Questions

Q: Am I limited on design time or number of designs?

A: The answer is no, we will keep working with you until we get a perfect fit for your company. We do ask that you respect the designers time and insight for he or she will do everything possible to get your company a professional Logo Design in a timly manner..

Q: How will I receive my logo concepts and final logo?

A: You will receive your logo concepts and the final logo via Project Messenger in various digital formats (typically .JPEG, PDF, EPS, AI) and we will honor special requests. All logos will be prepared with the Pantone Matching System for easy reproduction.

Q: What the best way to get started?

A: The best way to get started is to create an account and fill out the order form.

Q: How long does it take?

A: We send out the first set of designs within 4-6 business days. From here it is up to you, and how quickly we receive your feedback. Most companies are finalized within two weeks.

Q: What's the difference between Basic and Premium logo packages?

A: This is a popular question. The difference is simple. With a basic logo package you will start out with 1 design concept, instead of 5 - which is making more variations for you to choose from.

Q: What if I do not like my logo?

A: If you find that we were unable to meet you companies expectations we will tally up the design hours and refund the difference.

Q: How will I view my logos?

A: You will view your logos via Project Messenger. There will be JPEG attachments for easy viewing and downloading.

Q: What other design services do you offer?

A: We do lots! Many companies consider us the art department. We work in digital media as well as print. It may be worth your time to view our design services page.